Each role has its own specific requirements, but it may help to have some pointers to the overall profile of someone who will thrive at the Trussell Trust.

 

We’re all passionate about social change, and about reducing the damage that poverty can do to lives. Everything we do is driven by the values of compassion, dignity, justice and community. We are clear that the answer to poverty is not food, it’s about getting money into the pockets of people who need it most. We will not stop until everyone can afford the essentials in life. We believe absolutely in subsidiarity and the transfer of power and agency to people who may typically have none. We operate in a fast-paced environment but with an agile approach – always led by data and insight.

 

Entrepreneurial and creative, we are less linear and systems-focused than some charities, but our focus on working through relationships will be familiar to many in the sector. Finally, attributes such as self-awareness, confidence, resilience and tenacity will all stand candidates in good stead.

 

Follow the links below to find out more. 

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Head of Learning & Development

£45,000

A senior member of the team developing and rolling out a class-leading people experience across all our spheres of activity, you’ll oversee our Learning and Development (L & D) strategy and the delivery of an outstanding end-to-end learning offer. With a focus on developing leadership, management and core skills, as well as succession planning across the organisation, you will also act as an internal expert, advising senior colleagues and the People and Culture board on specific issues.

Candidates will bring demonstratable experience of developing and implementing best-practice L & D strategies, including leading flexible and innovative training programmes. With a high level of expertise in L&D planning and implementation, you’ll exemplify our firm conviction that continuous development of leadership capability is key to unlocking achievement. Finally, our mission makes personal integrity and a commitment to the values of the Trust – including profound empathy for people experiencing challenge – non-negotiable.

Download the role profile here

For an informal discussion about the role or the process, please contact Robert Muncaster at Cadence Partners on +442079474960 or email trusselltrust-hld@cadencepartners.co.uk

Timetable (please note this may be subject to change)

  • Closing date – 22 October 2020

Head of Learning & Development

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Director of Diversity & Inclusion

£62,000

An authentic approach to Diversity and Inclusion (D&I) is integral to our purpose, underlining our determination to challenge structural economic issues and alleviate cycles of inequality. Wherever staff, stakeholders, or food bank centres encounter us, we want it to be evident that we work through respect, fairness, equality and a commitment to challenge all forms of discrimination.

This new role is crucial in creating positive change across the Trust, shaping and driving our D&I agenda and working closely with colleagues, volunteers and Trustees. You’ll be accountable for implementing our D&I strategy, ensuring it exemplifies best practice and addresses both current and (as far as possible) future challenges. Establishing a shared frame of reference, shared language and effective governance structures around our strategic objectives, you’ll oversee its application through every area of our work and monitor its impact through appropriate Objectives and Key Results (OKR’s). As our in-house lead on issues associated with D&I, you’ll provide expert advice and guidance on areas such as policy development, recruitment, training, career development, and any other relevant people processes.

Candidates must bring solid, successful experience of D&I strategy development and leadership through change, as well as demonstrable evidence that you have embedded lasting cultural transformation. Highly expert in the discipline, and able to clearly articulate complex concepts such as power, privilege, bias and intersectional injustice, you will ensure that our organisational perspective on these issues reflects the most considered and comprehensive thinking. The ability to identify and realise shared ‘quick wins’ that capture and signpost our direction of travel will be a distinct advantage. Influential, a positive communicator and committed to working through relationships, you’ll be highly credible and approachable in every setting, and will be comfortable with presentation and external advocacy. You’ll exemplify the value of empathy, dignity and respect, and show how the elimination of bias and all types of discrimination enriches everyone’s professional and personal life.

Download the role profile here

For an informal discussion about the role or the process, please contact Jean White at Cadence Partners on +442079474960 or email trusselltrust-ddi@cadencepartners.co.uk

Timetable (please note this may be subject to change)

  • Closing date – 12 October 2020
  • First stage interviews  – w/c 19 October 2020
  • Final Panel – w/c 13 November 2020

Director of Diversity & Inclusion

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Head of Brand & Marketing

£46,500

In this role, you’ll be responsible for developing and managing the Trussell Trust brand and associated marketing strategies, plans and campaigns. Leading a team of marketing and digital experts, you’ll focus on achieving a range of marketing and engagement goals – and chiefly, working to build public will to end the need for food banks. In addition to supporting teams across the organisation with on- and off-line marketing, you’ll also lead on website content and an audience-focused integrated communications plan.

Candidates must have experience of developing and managing a strong campaigning brand, and an audience-centric approach will be a distinct asset. Strong design skills and an appreciation of how to develop content in a multi-channel environment are essential, and you’ll also bring a track record of building an ROI-positive supporter base through advertising. Finally, an understanding of evaluating campaign effectiveness and ROI – and the ability to report it clearly to a range of stakeholders – is crucial.

Find out more about the role

For an informal discussion about the role or the process, please contact Robert Muncaster at Cadence Partners on +442079474960 or email trusselltrust-bam@cadencepartners.co.uk


Timetable
(please note this may be subject to change)

  • Closing date – 22 October

Head of Brand & Marketing

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Head of Supporter Retention & Development (Closed)

£48,000

Wherever supporters encounter us, it’s essential that they have the very best experience. In this role, you’ll contribute to maximising income and retention by defining a clear statement of expectations and developing robust systems and processes that will enable us to deliver them. Leading a team which is passionate about delivering an excellent supporter experience, you’ll collaborate with colleagues across the organisation as we design and deliver compelling supporter journeys, and will play a key part in building public will to end the need for food banks in the UK.

We want to hear from candidates with an outstanding track record of planning to achieve supporter/customer retention, as well as extensive experience of implementing those plans through more than one cycle. Expertise in direct response marketing and fundraising communications are essential, and you must be able to influence and persuade others of the vital importance of high-quality supporter experiences.

Download the role profile here

For an informal discussion about the role or the process, please contact Jean White at Cadence Partners on +442079474960 or email trusselltrust-srd@cadencepartners.co.uk

Timetable (please note this may be subject to change)

  • Closing date – 1 October 2020
  • First stage interviews  – 9 to 16 October 2020
  • Final Panel – 30 October 2020

Head of Supporter Retention & Development (Closed)

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Head of Audience Insight & Engagement (Closed)

£48,000

Leading an expert team of engagement specialists, this role will be key to building public will to end the need for food banks in the UK. You’ll be responsible for defining target audiences and providing exceptional insight for colleagues across the organisation. You’ll also contribute to the development of strong relationships with these audiences, generating a rich mix of activities and supporter opportunities through which we can move them from awareness and understanding, to conviction and action.

Your background is likely to be firmly in fundraising, with significant experience of audience-focused strategies and programmes and a particular strength in using data to develop attractive and compelling supporter journeys. With an impressive track record in the use of digital and social media to engage audiences, plus knowledge and experience of how to capture, use and share data to manage relationships and maximise value, you’ll be champion the value of providing an excellent supporter experience.

Download the role profile here

For an informal discussion about the role or the process, please contact Jean White at Cadence Partners on +442079474960 or email trusselltrust-aie@cadencepartners.co.uk

Timetable (please note this may be subject to change)

  • Closing date – 1 October 2020
  • First round interviews – w/c 12 October  2020
  • Final panel interviews – 5 November  2020

Head of Audience Insight & Engagement (Closed)

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Head of Pathfinding Programme (Closed)

£46,500

Around 10% of food banks in the Trussell Trust network have chosen to be part of our Pathfinder Programme, piloting a range of new initiatives and approaches with the object of co-creating a truly localised strategy that will end the need for their services. The intention is to build an open resource library of proven techniques, from which food banks will be able to select the most appropriate combination for their local context. With a small, highly capable team of colleagues, you’ll generate a range of strategic and operational innovations and support Pathfinders as they experiment, evaluate and report on the most effective ways to reduce and ultimately eradicate local need.

We want to hear from candidates with extensive experience of programme delivery, including the ability to think in full life-cycles, set clear direction and formulate realistic objectives. A track record of facilitating systems change would be an advantage, and the ability to manage complex relationships, including influencing internal and external stakeholders at a senior level, is essential. You must demonstrate high-level skills in analysis of data and evidence, problem-solving, reporting outcomes, and embedding learning and evaluation. Exceptional communication skills will also be critically important.

Find out more about the role

For an informal discussion about the role or the process, please contact Rebecca Emerick at Cadence Partners on +442079474960 or email trusselltrust-hopp@cadencepartners.co.uk


Timetable
(please note this may be subject to change)

  • Closing date – 1 September
  • Long list meeting – 4 September
  • Short list meeting – 17 September
  • First round interviews – w/c 21 September
  • Final panel interviews – 7 October
Head of Pathfinding Programme (Closed)

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Director of Public Engagement (Closed)

£70,000

This vital new role is part of our Executive team and reports to the Chief Executive. Leading the second-largest team in the organisation, you’ll be highly visible and accountable for the Changing Minds strand of our new strategy.We’ll look to you to choreograph lasting social change, building public support for our vision to end the need for food banks in the UK and changing perceptions of our work from ‘what selfless generosity’ to ‘the need for this service is socially unacceptable’.

You’ll have an exceptional technical grasp of designing and rolling out strategic multi-channel campaigns, with impressive strengths in audience insight and analysis. The personal fluency and impact to create affiliation and trust with people who can take our message into their own organisations, and beyond, is essential. But you will also have a deep understanding of the power of story, bringing those with lived experience of poverty together withh food banks, the UK public, funders and other strategic partners to create a powerful movement for change.

Download the role profile here

For an informal discussion about the role or the process, please contact Alex MacLeod at Cadence Partners on +442079474960 or email trusselltrust-dpe@cadencepartners.co.uk

Timetable (please note this may be subject to change)

  • Closing date – 9 September
  • Long list meeting – 16 September
  • Cadence Interviews – w/c 21 September & 28 September
  • Final panel -16 October
Director of Public Engagement (Closed)
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Head of People and Culture (Closed)

£46,500

You’ll work to develop and roll out a class-leading people experience across all our activities. Overseeing all relevant policies, processes and systems – e.g. pay, reward and professional development – you’ll enable us to attract and retain the very best talent in support of our society-changing work. Reporting to the Director of People, and responsible for driving the People Strategy across the organisation and our wider networks, you’ll provide expert advice to the Senior Leadership Group and People and Culture board. As a key steward of the values of the Trussell Trust, you’ll model exemplary leadership behaviours. We prize a culture of collaboration, participation and inclusivity, and you’ll support the Director of Diversity & Inclusion as a powerful advocate of ED&I.

MCIPD qualified, candidates will bring significant experience of developing and implementing best-practice People Strategies, including leading cultural and process change programmes. An outstanding written and spoken communicator, you’ll be skilled at introducing practical, credible approaches to ensure that our target culture is adopted and embedded. Sound knowledge of relevant legislation is a must, and you’ll have extensive experience of applying the principles in complex real-world scenarios. Finally, our mission makes personal integrity and commitment to the values of the Trust – including profound empathy for people experiencing challenge – non-negotiable.

Download the role profile here

For an informal discussion about the role or the process, please contact Rebecca Emerick at Cadence Partners on +442079474960 or email trusselltrust-hpc@cadencepartners.co.uk

Timetable (please note this may be subject to change)

  • Closing date – 1 October 2020
  • First round interviews – w/c 19 October 2020
  • Final panel interviews – 12 November 2020

Head of People and Culture (Closed)